Shipping policy

Shipping times: Orders may take up to 2-4 weeks to arrive. However, many orders arrive sooner, depending on the immediate availability of ordered items. 

Countries we ship to: We currently ship within the United States and to the following countries: Åland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bouvet Island, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Vatican City, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Mayotte, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Réunion, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen, Sweden, Switzerland, Turkey, Ukraine, and the United Kingdom. Shipping rates are flat for all domestic and international orders.

Lost or stolen items: Catapult Coffee Inc is not responsible for lost or stolen items. In the case of a lost or stolen package, please contact the carrier directly. Once the carrier has possession of the order, we will be unable to replace any items lost by the post office or stolen free of charge. However, we will do everything in our power to assist you.

Shipping during holidays: Major holidays will also increase shipping time. Please be mindful that our very small staff does not work on these days as we feel they deserve to spend time with their families.

Sales and promotions: Please note that during sales and promotions, processing times may increase as order influx increases at those times. Please allow up to 5 business days to receive a response from customer service during this time. We strive to send orders out as quickly as possible and will notify you of any major delays.